Terms & Conditions StarPlayCenter – Your Rights and Responsibilities as a Member

Welcome to StarPlayCenter, an online betting platform operating under the domain starplaycenter.click. This Terms & Conditions document constitutes a legally binding agreement between you as the user and StarPlayCenter as the platform operator. By registering an account, making a deposit, or using any service on our platform, you are deemed to have read, understood, and fully agreed to all terms stated herein.

If you do not agree with any part of these terms, you are required to refrain from using the platform StarPlayCenter. Your continued use of our platform following any amendment to the terms constitutes acceptance of the updated version.

Platform StarPlayCenter provides online betting entertainment services including Sports Betting (Malaysia Super League football, EPL, and other international leagues), Live Casino, e-sports, roulette, virtual sports, and other game categories that may be added from time to time. All these services are subject to the terms set out in this document.

To register and use the StarPlayCenter, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the date of registration and throughout your use of the platform.
• Is an individual with full legal capacity to enter into a binding agreement under the laws applicable in your location.
• Not legally prohibited from participating in online betting activities under the laws applicable to your state or region.
• Not currently under a self-imposed or platform-imposed self-exclusion period StarPlayCenter.
• Register in your own personal capacity and not on behalf of any other person.

StarPlayCenter conducts strict age verification during the registration process and upon the first withdrawal request. We reserve the right to request identity verification documents at any time to ensure compliance with the minimum age requirement.

Each user is only permitted to have one (1) account only at StarPlayCenter. Holding multiple accounts is a serious violation of these terms and will result in the closure of all associated accounts and forfeiture of any remaining balances without compensation.

Required Registration Information

You are required to provide accurate, complete, and up-to-date information during registration, including your full name as per your identity card, a valid Malaysian phone number, an active email address, and your date of birth. False or misleading information may result in your account being suspended or closed.

Account Security

You are solely responsible for keeping your account password confidential. StarPlayCenter will never ask for your password via email, text message, or live chat. If you suspect your account has been accessed without authorisation, contact our support team immediately.

All financial transactions at StarPlayCenter operates in Malaysian Ringgit (RM / MYR). Our platform does not accept any foreign currency and does not handle any currency exchange.

Accepted Deposit Methods

StarPlayCenter accepts the following local Malaysian payment methods for all deposits:

• Touch 'n Go eWallet — credited within 30 seconds
• DuitNow — credited within 30 seconds
• GrabPay — credited within 30 seconds
• Boost — credited within 30 seconds
• ShopeePay — credited within 30 seconds
• FPX Online Banking (Maybank2u, CIMB Clicks, and other major banks) — credited within 1–5 minutes

The minimum deposit is RM 20. There is no standard maximum deposit limit; however, for deposits exceeding RM 50,000 per day, additional verification may be required. All deposits must be made from an account registered in your own name — StarPlayCenter does not accept deposits from third-party accounts.

Withdrawal at StarPlayCenter are processed to the same payment method used for your most recent deposit, or to a Malaysian bank account registered in your name. This is a security measure to prevent money laundering and to protect our players.

Withdrawal Terms

• KYC identity verification must be fully completed before your first withdrawal can be processed.
• The minimum withdrawal amount is RM 30 per transaction.
• Any rollover requirements tied to active bonuses must be met before a withdrawal can be processed.
• Withdrawals are processed within 1 to 3 hours for fully verified accounts.
• There is no limit on the number of daily withdrawals; however, a daily total limit may apply depending on your account tier.

In circumstances that require further investigation or verification, StarPlayCenter reserves the right to delay withdrawal processing for up to 5 business days. We will notify you via email or live chat should this situation arise.

All bonuses and promotions offered by StarPlayCenter — including the Welcome Bonus of up to RM 1,888, football freebets, casino free spins, and other periodic promotions — are subject to the following general terms outlined here.

General Bonus Terms

• Each bonus may only be claimed once unless stated otherwise in the specific promotion's terms.
• All bonuses are subject to the rollover requirements stated on the relevant promotions page before any winnings derived from bonuses can be withdrawn.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash without first meeting the applicable rollover requirements.
• StarPlayCenter reserves the right to withdraw or cancel any bonus if there is evidence of misuse, fraud, or any attempt to exploit the bonus system unfairly.
• Freebets may be used on any available Sports Betting or e-sports wager unless otherwise stated. Net winnings from a freebet may be withdrawn without any additional rollover requirement once the bet is settled.

The rollover requirements applicable to each bonus are specified on the Welcome Bonus. For any questions about how rollover is calculated or your current rollover balance, the customer support team StarPlayCenter can be reached at any time via live chat.

All bets placed on StarPlayCenter subject to the specific rules governing each category. The following are general principles that apply across all bet types.

Valid and Invalid Bets

A bet is considered valid and binding once it is confirmed in the system and a bet number has been generated. Bets that remain unconfirmed due to technical failures or network disruptions are not considered valid, and no payouts will be made for such bets.

Match Results & Payouts

• Results for football, badminton, and e-sports betting are based on official outcomes published by the relevant sports governing bodies.
• For virtual sports, results are determined by an independently verified RNG system and are final.
• Winning payouts are automatically credited to your account balance within seconds of the result being declared.
• StarPlayCenter reserves the right to void bets and refund the stake in cases where a match is cancelled, suspended for more than 12 hours, or rescheduled to a date that differs significantly from the original schedule.

Platform StarPlayCenter is provided solely for personal and individual entertainment use. Using the platform for commercial purposes, betting on behalf of others, or any activity that violates the law is strictly prohibited.

Prohibited Activities

• Using any automated software, bots, or scripts to access or interact with the platform.
• Any attempt to hack, damage, or disrupt the normal functioning of the platform StarPlayCenter.
• Spreading false or misleading information about the platform to other users.
• Money laundering or financing any illegal activity through our platform.
• Using your account to place bets on behalf of others in exchange for payment or commission.
• Exploiting any bugs or technical errors on the platform to gain an unfair advantage.

Violation of any of the above usage rules may result in immediate account suspension or closure, forfeiture of all associated bonuses and winnings, and legal action where applicable.

You may close your account StarPlayCenter at any time by contacting our customer support team via email at support@starplaycenter.click or through live chat. Any valid deposit balance remaining in your account will be refunded following the verification process, minus any bonuses that have not yet met the rollover requirements.

Account Closure by StarPlayCenter

StarPlayCenter reserves the right to suspend or close any member's account without prior notice in the following circumstances:

• Violation of any term in this document.
• Fraud, misrepresentation, or any attempt to exploit the system.
• Activity suspected to be related to money laundering.
• Requests from relevant law enforcement authorities.
• Failure to submit the requested identity verification documents within the specified timeframe.

StarPlayCenter provides the online betting platform on an "as is" basis, without any express or implied warranties regarding the outcome of any game or bet. Online betting carries the risk of financial loss, and players should be aware that losing is part of the betting experience.

Platform StarPlayCenter is not liable for any losses arising from disruptions to the user's internet service, user device failures, or circumstances beyond the platform's control that prevent a bet from being placed or processed within the intended timeframe.

StarPlayCenter is fully committed to the principles of responsible gambling. We provide a range of tools and resources to help our players maintain control over their betting activity.

Available Control Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings. Limits take effect immediately when lowered, but require a 24-hour waiting period to increase.
• Session Time Limit: Set a time limit for each gaming session. The platform will notify you once the limit is reached.
• Self-Exclusion: Block your own account for a period of 24 hours, 7 days, 30 days, or permanently. This feature is accessible through your account settings or by contacting customer support.
• Activity Monitoring: View your complete betting history, deposits, and withdrawals in the account section.

If you or someone you know is experiencing issues related to betting habits, please contact Talian Kasih 15999 which operates 24 hours a day, 7 days a week, free of charge and in strict confidence. Platform StarPlayCenter fully supports efforts to ensure that betting remains a safe and controlled form of entertainment.

StarPlayCenter reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice being mandatory. However, we are committed to informing members of material changes via in-platform notifications, registered email, or notices prominently displayed on the homepage.

The date of the most recent update will always be displayed at the top of this document. It is your responsibility as a user to review this Terms & Conditions document periodically. Continued use of the platform following the publication of any amendments constitutes your acceptance of the updated terms.

For any enquiries, complaints, or clarifications regarding these Terms & Conditions, you may contact the StarPlayCenter via email at support@starplaycenter.click or through the 24/7 live chat available within the platform. We commit to responding to all enquiries within 24 business hours.